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PROPATEC offers an efficient and fast service at customer sites, with trained technicians available for quick assistance. Thanks to their well-developed infrastructure, they guarantee fast response time and short travel times. Their approach is based on the understanding that time is crucial in machine repairs, so they dispatch technicians immediately. Each technician carries a large inventory of spare parts in their vehicle, which allows them to solve most problems on site and minimise downtime. In addition, they emphasise that their technicians receive continuous training and are in constant communication with their suppliers' experts, enabling them to find quick solutions even for complex problems.